About Samsung HVAC

Home of the brave.

Most HVAC companies maintain the status quo, Samsung never will. Located in Roanoke, Texas, Samsung HVAC America is the North American headquarters for Samsung’s heating and cooling products with distribution channels throughout the United States and Canada. We’re a new kind of HVAC company, one that’s dedicated to creating the most incredible heating and cooling systems in existence.

What we promised. Our promise to perform responsibly as a leading global company.

Samsung is committed to complying with local laws and regulations as well as applying a strict global code of conduct to all employees. It believes that ethical management is not only a tool for responding to the rapid changes in the global business environment, but also a vehicle for building trust with its various stakeholders including customers, shareholders, employees, business partners and local communities. With an aim to become one of the most ethical companies In the world, Samsung continues to train its employees and operate monitoring systems, while practicing fair and transparent corporate management.

  • Philosophy Goals

    • Samsung’s Philosophy and Goals.

      Samsung follows a simple business philosophy: to devote its talent and technology to creating superior products and services that contribute to a better global society. To achieve this, Samsung sets a high value on its people and technologies.

      1. Core Elements of Management 

        On the Basis of Human Resources & Technologies

        • Make the extension of human resource development and technical superiority with management principles.
        • Increase the synergy effect of the whole management system through human resources and technologies.
      2. Company Objectives (Inner goals)

        Create the Best Products and Services

        • Create the products and services that give customers the best satisfaction.
        • Retain the 1st position in the world in the same line of business.
      3. Company Objectives 

        And Contribute to Society

        • Contribute for common interests and a rich life .
        • Perform the mission statement by a member of the community.
  • Samsung's Spirit

    • The values that define Samsung’s spirit.

      Samsung believes that living by strong values is the key to good business. That’s why these core values, along with a rigorous code of conduct, are at the heart of every decision the company makes.

      • People

        Quite simply, a company is its people. At Samsung, we're dedicated to giving our people a wealth of opportunities to reach their full potential.

      • Excellence

        Everything we do at Samsung is driven by an unyielding passion for excellence and an unfaltering commitment to develop the best products and services on the market.

      • Change

        As we have done since our foundation, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success.

      • Integrity

        Operating in an ethical way is the foundation of our business. Everything we do is guided by a moral compass that ensures fairness, respect for all stakeholders and complete transparency.

      • Co-prosperity

        Samsung is committed to becoming a socially and environmentally responsible corporate citizen in all of its communities worldwide.

  • Business Principles

    • Five Samsung Business Principles.

      In an expression of its commitment to corporate social responsibility as a world leading company, Samsung Electronics announced the “Five Samsung Business Principles” in 2005. The principles serve as the foundation for its global code of conduct in compliance with legal and ethical standards and the fulfillment of its corporate social responsibilities.

      1. We comply with laws and ethical standards.

        • We respect the dignity and diversity of individuals.

          We respect the basic human rights of all people. Forced labour, wage exploitation and child slavery are not allowed under any circumstances. We do not discriminate against nationality, race, gender, religion, etc. and treat all stakeholders and parties like customers or employees.

        • We compete fairly in accordance to law and business ethics.

          We comply with all rules of other countries and regional communities, respect market competition order and compete in a fair way. We do not make unfair profits by unlawful means from bad trade ethics. We do not give or take compensation gifts, bribes or treat people while conducting business activities.

        • We maintain transparent accounting through accurate accounting records.

          We record and manage all transactions accurately to make all stakeholders clearly understand our business activities comply with accounting standards that are used internationally, as well as accounting regulations of each country. As prescribed by law, we are transparent with company information and the main aspects of management, such as financial changes in the company.

        • We do not intervene in politics and maintain neutrality.

          We respect political rights and political decisions of a person and do not conduct political activity within the company. We do not use the company’s funds, manpower, facilities, etc. for political purposes.

      2. We maintain a clean organizational culture.

        • We strictly keep one’s private and public life separate from all business activities.

          In the case of a conflict between the company and a person, we give priority to the company’s legal interests. We do not espouse personal interests using the company’s property and own position and are not involved in any inappropriate activities such as misuse or embezzlement of the company’s assets. We do not have dealings with marketable securities like the buying and selling of stocks using officially acquired information.

        • We protect and respect the intellectual property of the company and other people.

          Intellectual property and confidential information do not leave the company without prior permission or approval. We respect the intellectual property of others and are not involved in any acts of infringement like unauthorized use, reproduction, distribution, changes, etc.

        • We create a healthy atmosphere.

          We do not allow any behavior that could harm healthy peer relationships such as sexual harassment, money transactions, or violence. We do not form factions that could cause incompatibility inside the group nor do we organize private groups.

      3. We respect customers, shareholders, and employees.

        • We make customer satisfaction our top priority.

          We provide products and services that meet the needs and expectations of customers. We have a sincere and friendly relationship with our customers and accept suggestions and complaints with modesty. Also, we respect and honor the information.

        • We pursue shareholder value oriented management.

          We provide long-term benefits to shareholders through reasonable investments and improvement of operational efficiency. We create stable benefits through steady management activities and enhance the company’s market value. Moreover, we respect the shareholders’ rights, reasonable demands, and ideas.

        • We make efforts for the improvement of the ‘quality of life’ of our employees.

          We provide equal opportunities to all employees and treat them fairly according to their abilities and performance. We recommend continuous self-development of employees and support the improvements required to carry out duties. In addition, we make a work environment that can work autonomously and creatively.

      4. We care for the environment, safety and health.

        • We pursue eco-friendly management.

          We comply with international standards concerning environmental protection, related acts and subordinate statute and internal regulations. We make constant efforts for environmental protection in all business activities such as development, manufacturing, sales, etc. We take the lead in effective use of resources, like resource recycling.

        • We put emphasis on people’s safety and health.

          We comply with international standards concerning safety, related acts and subordinate statute and internal regulations. We obey safety regulations, create a comfortable work environment and prevent negligent accidents.

      5. We are a socially responsible corporate citizen.

        • We perform basic obligations faithfully as an enterprise citizen.

          We make an effort to raise faith in the company’s responsibility and obligation as a member of the regional community. We work hard for safe employment creation and sincerely understand the responsibility of tax payments.

        • We establish relationships between business partners and coexistence and co-prosperity.

          We establish relationships between business partners and coexistence and co-prosperity.

        • We respect the present social and cultural characteristics and have cooperative management (mutual prosperity/cooperation).

          We respect the laws, culture, and values of the regional community and contribute to the improvement of the quality of life. We keep an eye on developing a healthy society through public interest activities such as intellectual and artistic study, culture, sport activities, etc. We actively participate in social service activities like volunteer work, disaster relief, etc.

Corporate Office

  • 776 Henrietta Creek Road Suite 100
    Roanoke, TX 76262

  • Phone: 817-838-6066

Contact Us

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