Q: What is the biggest challenge currently facing the HVAC industry?
The HVAC industry impacts virtually every aspect of modern life, from our comfort and health to economic productivity and environmental sustainability. But it's not without its challenges whether related to people, equipment, regulations, or the economy. We asked our Expert Panel Roundtable to weigh in, and Samsung HVAC Commercial Sales Manager Felicia Diaz answered the June HVAC Informed question of the month.
Tackling Skilled Workforce Shortage in HVAC for Future Growth
Diaz identified the industry's biggest challenge as the transition to sustainable practices, driven by new regulations, refrigerant phase-outs, and rising demand for energy-efficient HVAC systems. A major focus is the shift away from high-GWP refrigerants like R-410A and R-134A, which are being phased out under the U.S. EPA's AIM Act. Their replacements lower-GWP options like R-32 and R-454B are mildly flammable (A2L), requiring new safety protocols, handling procedures, and technician training.
These refrigerants and compatible systems, including high efficiency AC units are also more expensive and not yet widely accessible, creating supply chain and pricing pressures. This makes investment in HVAC trade schools and HVAC apprenticeship programs more important than ever, as the workforce needs to keep pace with rapidly evolving technology and safety requirements.
The core issue, as Diaz put it, is balancing compliance and sustainability with affordability, reliability, and workforce readiness. HVAC professionals must quickly adapt to evolving regulations, invest in new tools and skills, and adopt emerging technologies for energy efficient heating and cooling all while continuing to meet customer expectations and maintain profitability.
Visit HVACInformed.com to read the full response.
Felicia Diaz is a seasoned HVAC Technician and Project Manager with over 16 years of experience across residential, commercial, and light industrial systems. Specializing in VRF technology, she is known for her technical expertise, leadership, and commitment to sustainable solutions. Felicia delivers high‑efficiency VRF installations, resolves complex system issues, and leads large‑scale retrofit projects focused on energy efficiency and refrigerant compliance. She is dedicated to workforce development through mentorship and advocacy and is also a certified VRF Instructor.